FTP backup issue

[www.ServerTechSupport.com]

In the backup manager when I click on "Personal FTP repository" tab it takes forever to load. On checking the plesk logs I see the below warning being generated. Any got idea what may be the issue? I already searched the forums but no one has ever got this error

[09-May-2013 17:15:00 UTC] PHP Warning: cuBackupEncrypt::_decryptXmlNodeValue(): unterminated entity reference       9*+RHP,?s; File: C:\Program Files (x86)\Parallels\Plesk\admin\plib\api-common\cuBackupEncrypt.php, Line: 216

[09-May-2013 17:15:02 UTC] PHP Warning: cuBackupEncrypt::_decryptXmlNodeValue(): unterminated entity reference       9*+RHP,?s; File: C:\Program Files (x86)\Parallels\Plesk\admin\plib\api-common\cuBackupEncrypt.php, Line: 216

[09-May-2013 17:15:05 UTC] PHP Warning: cuBackupEncrypt::_decryptXmlNodeValue(): unterminated entity reference       9*+RHP,?s; File: C:\Program Files (x86)\Parallels\Plesk\admin\plib\api-common\cuBackupEncrypt.php, Line: 216

 

[IgorG]

Looks like that one of user's password contains "&" symbol. This bug (#132766) has been fixed in Plesk 11.5

 

[www.ServerTechSupport.com]

The current version on is 11.0.9. But when I try to update it show there are no updates available.

------------------------------------------------------------------------------------------------------
There are no products for your operating system
( 'Microsoft' 'Windows-server' '6.1-sp1' 'x86_64' ) available
from the selected source.
------------------------------------------------------------------------------------------------------
Source - Official Parallels updates server

 

[IgorG]

Plesk 11.5 is in Preview stage now and not officially released yet - http://forum.parallels.com/showthread.php?267553