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Resolved FTP not working

Catia

Basic Pleskian
Total newbie here. Just got a virtual server running ubuntu 16 with Plesk Onyx. Everything's great, but I can't make FTP work. It's not an issue with users or passwords, I can't even make an FTP connection to the server. Tried with both Windows 7 FTP client and Filezilla, but neither works. I've read a few things suggesting that the problem might be with the way Plesk sets up either the firewall or ProFTP, but I'm lost. Any suggestions would be greatly appreciated.
 
Never mind... solved my own problem. Port 21 was being blocked by the VPS host (1&1). All better now.
 
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