Chris Buckley
Basic Pleskian
Hi,
We have a new dedicated server with the following spec:
- Windows 2008 64-bit R2
- Plesk 10.3
We are having trouble with FTP access for newly created websites in Plesk. We've created new sites with FTP accounts just as we have done hundreds of times before on two other servers (running 8.6 and 9.5). This time, every time we try and connect to the new site via FTP we get the following message.
- 530 User cannot log in, home directory inaccessible.
I have checked permissions and all seems fine. I have just checked a couple of settings in IIS and enabled the following:
- Basic Authentication
- Allow All Users
Every site we test gives the same result though, so I'm really struggling now. I have read tons of forum threads over the last 24 hours, and the sites are correctly being created. For example, one site has the following two folders:
- C:\inetpub\vhosts\marcinkiw.com
- C:\inetpub\vhosts\Servers\4\localuser\marcinkiw
Any ideas? We currently have just one IP which is setup for shared hosting. Any help much appreciated!
Cheers,
Chris.
We have a new dedicated server with the following spec:
- Windows 2008 64-bit R2
- Plesk 10.3
We are having trouble with FTP access for newly created websites in Plesk. We've created new sites with FTP accounts just as we have done hundreds of times before on two other servers (running 8.6 and 9.5). This time, every time we try and connect to the new site via FTP we get the following message.
- 530 User cannot log in, home directory inaccessible.
I have checked permissions and all seems fine. I have just checked a couple of settings in IIS and enabled the following:
- Basic Authentication
- Allow All Users
Every site we test gives the same result though, so I'm really struggling now. I have read tons of forum threads over the last 24 hours, and the sites are correctly being created. For example, one site has the following two folders:
- C:\inetpub\vhosts\marcinkiw.com
- C:\inetpub\vhosts\Servers\4\localuser\marcinkiw
Any ideas? We currently have just one IP which is setup for shared hosting. Any help much appreciated!
Cheers,
Chris.