FTP Query

[xbox bob]

Hi

I have just added some extra IP addresses to my plesk panel from 1&1

CentOS 5.6 (Final)
Panel version 11.5.30 Update #45


I have changed a couple of domains to have their own IP address - one marked as shared, the other as dedicated.

I can not log in to either via FTP since changing to a new IP address, the DNS has been changed to reflect this change over and resolves correctly.

I have used the domain name, original IP address and new IP address as the host address with filezilla on windows and mac, and smart ftp on windows.

All accept the username and password, but then all of them timeout with ETIMEOUT error.

Existing domains on the original IP address log in fine via FTP.

Am I missing something?

Thanks

 

[InderS]

Are you able to ping new IP address from your local end ? May be your new IP is not working and due to that you are getting this issues.

 

[xbox bob]

Are you able to ping new IP address from your local end ? May be your new IP is not working and due to that you are getting this issues.

Hi thanks for the reply, yes - I can ping the IP and ping the domain which resolves to the IP too. The website and email accounts all work fine - just FTP is the problem