• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:

    https://survey.webpros.com/

FTP Storage Settings - Supplying Hostname With Username

Bungle99

New Pleskian
Hi,

Running Plesk 12.5 on CentOS 7 and attempting to setup backup manager to use a remote FTP server.

The remote server is running Microsoft Windows, and I have a number of web sites and FTP sites within IIS. All FTP sites are on the same port, so as part of a logon, I must specify the hostname. Normally I'd connect as follows:

FTP URL: ftp.sample.domain
Username: hostname|username
Password: password

I have successfully tested the connection I wish to use, however applying the same settings within Plesk is not working. I guess it is something to do with providing the hostname.

Can anyone offer assistance?

ftp.PNG
 
Have you tried to use IP address instead of hostname? And I'm not sure that symbol "|" can be used in username.
 
Back
Top