Username: B4c4rd1
TITLE
FTP user DELETE failed
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk Obsidian 18.0.34, CentOS Linux 8.3.2011
PROBLEM DESCRIPTION
When I create an FTP user, log in via FTP and then delete the FTP user in Plesk, I get the following error message:
The user "Test" has been created. Sometimes it happens during the deletion process that the deletion works without any problem (This must be tested several times). The logged in user must block the command "/usr/sbin/userdel".
STEPS TO REPRODUCE
ACTUAL RESULT
Sometimes it comes to the error:
If this error occurs, the user must be deleted manually. Also the account must be removed from the table: "sys_users".
EXPECTED RESULT
The account should be deleted accordingly.
ANY ADDITIONAL INFORMATION
/usr/sbin/userdel -f helps to delete the user.
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Confirm bug
TITLE
FTP user DELETE failed
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk Obsidian 18.0.34, CentOS Linux 8.3.2011
PROBLEM DESCRIPTION
When I create an FTP user, log in via FTP and then delete the FTP user in Plesk, I get the following error message:
Code:
Unable to execute usermng: usermng: /usr/sbin/userdel execution failed:
userdel: user test is currently used by process 3064733
usermng: Unable to delete user:
The user "Test" has been created. Sometimes it happens during the deletion process that the deletion works without any problem (This must be tested several times). The logged in user must block the command "/usr/sbin/userdel".
STEPS TO REPRODUCE
- Create an FTP account with the name Test.
- Log in with an FTP program (so that the user is blocked)
- Try to delete the user via the Plesk Panel
ACTUAL RESULT
Sometimes it comes to the error:
Code:
Unable to execute usermng: usermng: /usr/sbin/userdel execution failed:
userdel: user test is currently used by process 3064733
usermng: Unable to delete user:
If this error occurs, the user must be deleted manually. Also the account must be removed from the table: "sys_users".
EXPECTED RESULT
The account should be deleted accordingly.
ANY ADDITIONAL INFORMATION
/usr/sbin/userdel -f helps to delete the user.
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Confirm bug