Getting this error when clicking the backup link...

[Drowned]

ERROR: PleskMainDBException
MySQL query failed: MySQL server has gone away

Additionally, an exception has occurred while trying to report this error: PleskMainDBException
MySQL query failed: MySQL server has gone away

0: /usr/local/psa/admin/plib/common_func.php3:216
db_query(string 'SELECT control, state FROM itmpl_data WHERE page="/backup/main_domain.php" AND itmpl_id="1"')
1: /usr/local/psa/admin/plib/visibility.php:232
getVisibilityCustomizations(string '/backup/main_domain.php')
2: /usr/local/psa/admin/plib/visibility.php:467
getVisibility(string 'ftp_account', boolean true, NULL null)
3: /usr/local/psa/admin/plib/visibility.php:476
isControlVisible(string 'ftp_account', boolean true)
4: /usr/local/psa/admin/plib/elements.php3:384
fetch_hideable_button(array)
5: /usr/local/psa/admin/plib/elements.php3:234
link_button(string 'ftp_account', string 'backup_ftp_settings', string '/backup/ftp_settings.php')
6: /usr/local/psa/admin/plib/backup/BackupFrontForm.php:51
BackupFrontForm->assign(object of type BackupFront)
7: /usr/local/psa/admin/htdocs/backup/main_domain.php:30

The weird part is that mysql is still running after I get the error... it does take a while for it to show up, like it's processing something (load goes up) and after around 20 seconds I get the error... anybody know why this is happening?

The last thing I did was run an ftp backup of a very large site (around 18GB) which gave me this error before finishing:

Domain: xxxx.com
Plesk entry point: https://www.xxxx.net:8443/

Following error is occured during scheduled backup process:

Error in UploadToRepositoryState.doActivityRunner()
Traceback (most recent call last):
File "/usr/local/psa/admin/share/agent_runner/agent_runner.py", line 98, in doActivityRunner
newState = self.doActivity()
File "/usr/local/psa/admin/share/agent_runner/agent_runner.py", line 428, in doActivity
shutil.copyfileobj(localfh, remotefh)
File "/usr/lib64/python2.4/shutil.py", line 25, in copyfileobj
fdst.write(buf)
File "/usr/local/psa/admin/lib/python/ftputil/ftp_file.py", line 196, in write
self._fo.write(data)
File "/usr/lib64/python2.4/socket.py", line 256, in write
self.flush()
File "/usr/lib64/python2.4/socket.py", line 243, in flush
self._sock.sendall(buffer)
error: (32, 'Broken pipe')

 

[Drowned]

Anybody?

 

[Drowned]

I can now stop the first problem, but the error when actually making the backup is driving me crazy. I can't get it to work Anybody?

 

[gargantua]

same problem, no solution found
seems like plesk trying to upload files that does't exist
the quastion is why it have't been created