Global Scheduled Backup task not working

[Joost_van_Berkel]

Hello Parallels,

I'm running: 12.0.18 Update #29

I'm having troubles getting the global scheduled backup task to work at Home > Tools & Settings >Backup Manager > Server Repository.

At a subscription the scheduled backup works how it should.
Home > Subscriptions > example.com > Websites & Domains > Server Repository

The problem is as follows: When I set the scheduled task at a specific time example 00:00 it does not run at all. But when I just do "Create a backup" it does work...

I've done http://kb.odin.com/en/122163 and everything in here is configured how it should be.

This is my configuration for scheduled task:

Cronjob is placed in : /etc/cron.d/plesk-backup-manager-task

Also did run: rpm -q --scripts psa-backup-manager | sed 1d | sh
I found in some other threads on the forums. Didn't do anything.

This problem is only in the global backup configuration.

Any suggestions or a solution to this?

Kind regards,
Joost van Berkel

 

[UFHH01]

Hi Joost_van_Berkel,

you could try to find some issues in the related error - logs at "/usr/local/psa/PMM/logs/..."
... or as well, depending on your operating system, you could find cronjob - issues in the syslog - logfile at "/var/log/"

 

[Joost_van_Berkel]

Checked /var/log/messages /var/log/secure and found nothing...

In the /var/log/cron it runs this command.
Dec 20 13:45:01 simplia CROND[22125]: (root) CMD ([ -x /usr/local/psa/admin/sbin/backupmng ] && /usr/local/psa/admin/sbin/backupmng >/dev/null 2>&1)

So it seems the cronjob is just working fine.

I'm running CentOS 6.6

 

[Joost_van_Berkel]

I've fixed it!

Seems when you have updated MySQL to 5.5 the scheduled task breaks.

By running the query wil fix this isue:
ALTER TABLE BackupsScheduled MODIFY COLUMN backup_day INTEGER;