Grace period?

[dappleyard]

When browsing through Plesk, I get the message:

"You are currently operating within the grace period of your product license. To update your product license select the Retrieve Keys option from within License Manager."

Could anyone shed any light on what this means? - I rent a server from 1&1 who supposedly give a licence with Plesk - I'm sure it shouldn't be expiring....

Any help would be appreciated. Thanks.

 

[phoenixisp]

Perhaps you should contact 1&1 support first.

 

[dappleyard]

I have contacted them, and am waiting for a reply. I just wondered if anyone here had ever encountered a similar message.

Although the licence is supplied by 1&1, it is controlled by Plesk. This message must be in relation to the Plesk licence, and so I thought others may have come here for help.

 

[eilko]

try search: https://forum.plesk.com/showthread.php?s=&threadid=21010&highlight=License+Manager

 

[dappleyard]

Hmm - I searched for "grace" before, I'm sure.. anyway...

Thanks a lot - That was exactly what I was looking for. For the record, I just went through the retrieve licence key system and it updated it fine.

I don't know why it came up in the first place though. Strange!

Thanks for the help.

 

[eilko]

you're welcome...