• The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Resolved Troubleshooting Plesk Obsidian 18.0.57 Update Issues

sy911

New Pleskian
Server operating system version
Ubuntu 22.04 x64
Plesk version and microupdate number
18.0.57
I am currently using Plesk version 18.0.57 and am unable to perform updates. I receive the following warning message:

"Warning: You are currently operating within the grace period of your product license. To update your product license, select the Retrieve Keys option on the License Information page."

However, when I attempt to update Plesk by navigating to Tools & Settings > Plesk > Updates, the screen does not change and remains in an endless loading state.

How can I successfully update to a new version?

Thank you for your assistance.
 
Can you check over SSH with "plesk installer" command if you have any errors shown?
When I enter the command "plesk installer" in SSH, I get the following message:
"BUSY: Update operation was locked by another update process. exit status 1"

Thank you for your response.
 
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