Issue Grafana error when Plesk not running on 8443/8880

[Nicson]

Server operating system version

Debian 6.1.140-1 x86_64

Plesk version and microupdate number

Version 18.0.70

Monitoring & Grafana Extension doesnt work when a different Plesk Interface Port is used.
After hours of try & debug...
When the Server use 8443/8880 Ports Grafana works fine.
If the Ports where changed like (How to change the ports for the Plesk interface on Linux? - Support Cases from Plesk Knowledge Base), i get following error:



After return setup to 8443/8880 Ports it works again.
I found /etc/grafana/grafana.ini but dont know how to fix the Problem, theres another Port "3030" defined...

Maybe someone knows a solution?

 

[Sebahat.hadzhi]

Hello, @Nicson . Can you please try adding the following to the panel.ini file:

[ext-monitoring]
rrdServerOrigin = http://YourServerAddress:YourCustomPort

 

[Nicson]

Hello @Sebahat.hadzhi , same error.

 

[Sebahat.hadzhi]

Thanks for the update. I would conclude that the default port is required for the proper operation of Grafana. I have tested that and although I am unable to locate any reference to port 8880, I wasn't able to make it work with a custom port. Of course, I might be mistaken, and it might be worth it to double-check with our support engineers.