Resolved GraphQL error: Internal server error (can reproduce on multiple systems) after latest Ubuntu system updates.

[nmdpa3]

Plesk 18.0.56 Update one. After installing the latest Ubuntu 22.04 system updates via Plesk and then checking for updates via the Extensions page (Updates, Check Now), a GraphQL error: Internal server error is presented.

This was verified to happen on multiple systems after the update.

Below are the packages that were updated.

The following package updates are available:
- bind 32:9.11.4-26.P2.el7_9.15 from updates repo (currently installed version: 32:9.11.4-26.P2.el7_9.14 from updates repo)
- bind-export-libs 32:9.11.4-26.P2.el7_9.15 from updates repo (currently installed version: 32:9.11.4-26.P2.el7_9.14 from updates repo)
- bind-libs 32:9.11.4-26.P2.el7_9.15 from updates repo (currently installed version: 32:9.11.4-26.P2.el7_9.14 from updates repo)
- bind-libs-lite 32:9.11.4-26.P2.el7_9.15 from updates repo (currently installed version: 32:9.11.4-26.P2.el7_9.14 from updates repo)
- bind-license 32:9.11.4-26.P2.el7_9.15 from updates repo (currently installed version: 32:9.11.4-26.P2.el7_9.14 from updates repo)
- bind-utils 32:9.11.4-26.P2.el7_9.15 from updates repo (currently installed version: 32:9.11.4-26.P2.el7_9.14 from updates repo)
- ca-certificates 2023.2.60_v7.0.306-72.el7_9 from updates repo (currently installed version: 2022.2.54-74.el7_9 from updates repo)
- libssh2 1.8.0-4.el7_9.1 from updates repo (currently installed version: 1.8.0-4.el7 from base repo)
- nspr 4.35.0-1.el7_9 from updates repo (currently installed version: 4.34.0-3.1.el7_9 from updates repo)
- nss 3.90.0-2.el7_9 from updates repo (currently installed version: 3.79.0-5.el7_9 from updates repo)
- nss-softokn 3.90.0-6.el7_9 from updates repo (currently installed version: 3.79.0-4.el7_9 from updates repo)
- nss-softokn-freebl 3.90.0-6.el7_9 from updates repo (currently installed version: 3.79.0-4.el7_9 from updates repo)
- nss-sysinit 3.90.0-2.el7_9 from updates repo (currently installed version: 3.79.0-5.el7_9 from updates repo)
- nss-tools 3.90.0-2.el7_9 from updates repo (currently installed version: 3.79.0-5.el7_9 from updates repo)
- nss-util 3.90.0-1.el7_9 from updates repo (currently installed version: 3.79.0-1.el7_9 from updates repo)
- python-perf 3.10.0-1160.102.1.el7 from updates repo (currently installed version: 3.10.0-1160.99.1.el7 from updates repo)

 

[nmdpa3]

Sorry, I meant to say on CentOS Linux 7.9.2009 (Core), not Ubuntu 22.04

 

[Maarten]

Does a restart of the sw-engine fix the issue?

# systemctl restart sw-engine

 

[nmdpa3]

Yes, thank you. systemctl restart sw-engine does seem to resolve it.

 

[Maarten]

Glad to hear it's solved.
The update of the NSS packages caused this problem.