Has Anyone Actually Gotten Their Upgrade to Work?

[khokies]

Are there any hosts out there who have actually gotten this upgrade to work? I have been informed by my host that they are waiting for SWSoft to do their upgrade for them because of all the problems that have been experienced. But they are still waiting for SWSoft to get back with them and they have yet to do so. Is anybody else waiting for help from SWSoft? Does it always take this long for them to get back to folks?

And has anybody actually gotten this upgrade to work?