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Help Desk osTicket

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by iHuman, Mar 1, 2011.

  1. iHuman

    iHuman Basic Pleskian

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    In the Administrator's guide, it explains how to integrate osTicket as the Help Desk.
    <http://download1.parallels.com/Plesk/PP10/10.0.1/Doc/en-US/online/plesk-administrator-guide/index.htm?fileName=59410.htm>

    It says it should now have a link to the Help Desk in the admin panel, which it doesn't.

    It also says that I should be able to assign users the ability to link to the Help Desk, but that is only an option on the primary server domain - and no others.

    Has anyone else had any luck with this?

    thanks,
    elaine
     
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