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In the Administrator's guide, it explains how to integrate osTicket as the Help Desk.
<http://download1.parallels.com/Plesk/PP10/10.0.1/Doc/en-US/online/plesk-administrator-guide/index.htm?fileName=59410.htm>
It says it should now have a link to the Help Desk in the admin panel, which it doesn't.
It also says that I should be able to assign users the ability to link to the Help Desk, but that is only an option on the primary server domain - and no others.
Has anyone else had any luck with this?
thanks,
elaine
<http://download1.parallels.com/Plesk/PP10/10.0.1/Doc/en-US/online/plesk-administrator-guide/index.htm?fileName=59410.htm>
It says it should now have a link to the Help Desk in the admin panel, which it doesn't.
It also says that I should be able to assign users the ability to link to the Help Desk, but that is only an option on the primary server domain - and no others.
Has anyone else had any luck with this?
thanks,
elaine
