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HELP! libstdc++_plesk.so.6 not found

Discussion in 'Plesk for Linux - 8.x and Older' started by Ernie@, Aug 29, 2005.

  1. Ernie@

    Ernie@ Basic Pleskian

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    Hi Mates

    Server down for 3 days during upgrading to 7.5.4. Need guidance to find the library file for Plesk 7.5.4.

    I used --force --nodeps to upgrade my Plesk. It shows succesful installation. However, HTTPD is failed to start.

    Error messages in the upgrade log are,

    libstdc++_plesk.so.6: cannot open shared object file: No such file or directory

    ==========================
    Trying to restart xinetd daemon... Reloading configuration: [ OK ]^M
    Trying to install chrooted environment... /usr/local/psa/admin/sbin/chrootmng: error while loading shared libraries: libstdc++_plesk.so.6: cannot open shared object file: No such file or directory

    =======================
    /usr/local/psa/admin/sbin/chrootmng: error while loading shared libraries: libstdc++_plesk.so.6: cannot open shared object file: No such file or directory
    ***** upgrade minor problem report *****
    ========================

    ======================
    Trying to install chrooted environment... chrootmng: stat("openssh") failed: No such file or directory
    chrootmng: stat("openssh") failed: No such file or directory
    chrootmng: stat("openssh") failed: No such file or directory
    ======================


    ==============
    websrvmng: Service httpd failed to gracefully restart
    ==============

    However,

    ]# rpm -qa | grep libst shows
    plesk-libstdc++-3_4-3.4.3-2
    libstdc++-3.2.2-5
    compat-libstdc++-7.3-2.96.118
    plesk-libstdc++-devel-3_4-3.4.3-2


    How can I get the plesk.so.6 to fix this problem?

    Thanks for your comment.

    Regards

    Ernie
     
  2. Ernie@

    Ernie@ Basic Pleskian

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    Also, I find the file here

    ]# rpm -qas | grep libst
    normal /usr/lib/libstdc++_plesk.so.6
    normal /usr/lib/libstdc++_plesk.so.6.0.3
    normal /usr/lib/libstunnel.so
    normal /usr/lib/libstdc++.so.5
    normal /usr/lib/libstdc++.so.5.0.3
    normal /usr/lib/libstdc++-2-libc6.1-1-2.9.0.so
    normal /usr/lib/libstdc++-3-libc6.2-2-2.10.0.so
    normal /usr/lib/libstdc++-libc6.2-2.so.3
    normal /usr/lib/libstdc++.so.2.7.2.8
    normal /usr/lib/libstdc++.so.2.8.0
    normal /usr/lib/libstdc++.so.2.9.dummy
    normal /usr/lib/gcc/i686-pc-linux-gnu/3.4.3/libstdc++_plesk.a
    normal /usr/lib/gcc/i686-pc-linux-gnu/3.4.3/libstdc++_plesk.so
     
  3. Ernie@

    Ernie@ Basic Pleskian

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    The file links like this

    lrwxrwxrwx 1 root root 24 Aug 28 22:08 libstdc++_plesk.so.6 -> libstdc++_plesk.so.6.0.3
    -rwxr-xr-x 1 root root 865880 May 31 02:16 libstdc++_plesk.so.6.0.3
     
  4. Ernie@

    Ernie@ Basic Pleskian

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    I reinstalled the files in the Third_Party.RH9, and it seems has corrected the library problem.

    However, I'm still not able to load the HTTPD.

    When start the psa service it says,


    websrvmng: Service httpd failed to gracefully restart
    websrvmng: Service httpd failed to gracefully restart
    Syntax error on line 231 of /usr/local/psa/admin/conf/httpsd.conf:
    module ssl_module is built-in and can't be loaded
    /usr/local/psa/admin/bin/httpsdctl start: httpd could not be started

    so, I commented the SSL modules in the httpd.conf

    then it comes to

    Syntax error on line 255 of /usr/local/psa/admin/conf/httpsd.conf:
    Cannot add module via name 'mod_php4.c': not in list of loaded modules
    /usr/local/psa/admin/bin/httpsdctl start: httpd could not be started


    I'm very frustrated about 7.5.4 upgrade. Anyone please give me some advice on how to fix this problem.

    Thanks.
     
  5. dm__@

    dm__@ Guest

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    He-he. --force --nodeps was the best way to be frustrated. Try to reinstall the RPMs without such a destructive options.
     
  6. Ernie@

    Ernie@ Basic Pleskian

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    I used --force to resinstall the packages... any comments?


    [root@www rpm_RedHat_9]# rpm -Uvh base/*
    Preparing... ########################################### [100%]
    package libidn-0.4.2-rh9.build75050824.12 is already installed
    package psa-pre-keyupdate-7.5.4-rh9.build75050824.12 is already installed
    package psa-qmail-1.03-rh9.build75050824.12 is already installed
    package psa-key-7.5-rh9.build75050824.12 is already installed
    package psa-locale-base-en-US-7.5.4-rh9.build75050824.12 is already installed
    package psa-proftpd-1.2.10-rh9.build75050824.12 is already installed
    package psa-proftpd-xinetd-1.2.10-rh9.build75050824.12 is already installed
    package psa-logrotate-3.7-rh9.build75050824.12 is already installed
    package psa-boost-1.32.0-6 is already installed
    package courier-imap-3.0.8-rh9.build75050824.12 is already installed
    package psa-courier-imap-add-7.5.4-rh9.build75050824.12 is already installed
    package psa-api-common-7.5.4-rh9.build75050824.12 is already installed
    package psa-7.5.4-rh9.build75050824.12 is already installed
    package psa-api-cli-7.5.4-rh9.build75050824.12 is already installed
    package psa-horde-3.0.5-rh9.build75050824.12 is already installed
    package Mambo-4.5.2-7505 is already installed
    package osCommerce-2.2ms2-7509 is already installed
    package psa-imp-4.0.3-rh9.build75050824.12 is already installed
     
  7. dm__@

    dm__@ Guest

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    Mmm... Now you have to install the required packages by hands, as you once defeated RPM dependencies system. AFAIR, you'll need psa-libstdc++ or psa-libgcc from the 'ThirdParty' to get the libstdc++_plesk, but I don't know what other packages you'll need to install.

    The best solution would be to reinstall it from scratch (using Autoinstaller, for example) and restore backup. At least it will guarantee proper dependent packages installed.
     
  8. dm__@

    dm__@ Guest

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    Sorry, I missed you're already have found the shared library. But I think some action during upgrade was broken due to absence of this library, and it's nearly impossible to find out which one.
     
  9. Ernie@

    Ernie@ Basic Pleskian

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    The problem seems to be caused by the apache at this point. The httpd can not be started.

    It says, mod_ssl is built-in, so can't be loaded etc.

    How can I troubleshoot the apache / httpd?

    Thanks.
     
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