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HELP!!! Plesk Panel crashed after upgrade

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by Frater, Feb 22, 2012.

  1. Frater

    Frater Regular Pleskian

    18
     
    Joined:
    Oct 17, 2011
    Messages:
    173
    Likes Received:
    3
    After issuing a proposed upgrade from 10.2 to 10.4 the panel has crashed.

    I want to fill in the form here: https://www.parallels.com/support/plesk/free10assistance/
    But I can't get it accepted because it's telling me "Invalid Plesk Build"

    I already sent an email to the same address you used in a previous session.....
    Code:
    ERROR: Service_Agent_Exception
    	
    Up Level
    Unable to read components configuration from the service node: sh: /opt/psa/admin/bin/packagemng: Permission denied
    
    0: Unix.php:340
        Service_Node_Components_Unix->_syncProperties(NULL null, boolean false)
    1: :
        call_user_func_array(array, array)
    2: Properties.php:142
        Service_Node_Properties->sync(NULL null, boolean false)
    3: Components.php:20
        Service_Node_Components->sync()
    4: Properties.php:31
        Service_Node_Properties->__construct(object of type Db_Table_Row_ServiceNode)
    5: ServiceNode.php:173
        Db_Table_Row_ServiceNode->components()
    6: ServiceNode.php:76
        Db_Table_Row_ServiceNode->refreshProperties()
    7: auth.php3:505
     
    Last edited: Feb 22, 2012
  2. Frater

    Frater Regular Pleskian

    18
     
    Joined:
    Oct 17, 2011
    Messages:
    173
    Likes Received:
    3
    Still, no answer from them......

    I'm afraid I will not get an answer this way.....
    But I have no other option (that's why I'm trying to find out how I can get support)
     
    Last edited: Feb 22, 2012
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