Help with connecting to Outlook

[puntable]

Hello all
Newbie here
I need help connecting my Plesk to Outlook.

After i have entered all information and do the "Test account" i recieve this error:

Send test e-mail message: Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).

I am using mail.domain.com as both incomming and outgoing server.
Under advanced i have checked "My outgoing server (SMTP) requires authentication".
Incomming server port: 110
Outgoing server port: 25

Webmail works fine

Hope someone will be able to assist me fixing this.

Kind regards

 

[IgorG]

Make sure that port 25 of Plesk server is open and accessible from your workstation with Outlook. Use telnet, for example.

 

[puntable]

Hello

I get this error from cmd

Could not open connection to the host, on port 25 : Connect failed

 

[IgorG]

Port can be firewalled or SMTP service is not started on Plesk server.

 

[MislavO]

EDIT: IgorG replyed before me.

That means port 25 is blocked or service on other side is not working, try to enable different port, enter new port in Outlook in Advanced option tab where is Outgoing mail tab and test it.

e.g. in my country almost all internet providers are blocking default port 25, so we had to open new port (outgoing mail server) which are clients using.

 

[puntable]

I got it working now. Here is what i did if anyone else have same problem

1. Edit (in my case) the Postfix configuration file in: etc/postfix/master.cf
2. Comment out the line: # smtp innet n - n - - smtpd
3. Add following where 587 is portnumber: 587 inet n - n - - smtpd
4. Restart Postfix with: service postfix restart
5. Voila, it is working

Thank you both for helping

 

[aashua]

it might help with outlook any version

Hi

Please check this link for how to resolve with Outlook.
https://manage.grabweb.net/knowledgebase.php?action=displayarticle&id=205