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Hiding resources that are not allocated to resellers

Discussion in 'Plesk 11.x for Windows' started by MichaelMullanyZA, Sep 5, 2012.

  1. MichaelMullanyZA

    MichaelMullanyZA New Pleskian

    Jul 30, 2012
    Likes Received:

    If I create a reseller plan with "Mailing Lists: 0", the reseller is still able to make their own Service Plans with "Mailing Lists: 5" - then, when they assign the subscription to a client it gives a notification that the subscription cannot be synced as it is using resources not allowed by the reseller plan. Only once the Service Plan is set to "Mailing Lists: 0" can the subscription by synced.

    This is frustrating our resellers as many Service Plans have things like "Mailing Lists and Anti-Virus Management" ticked by default, resources that we have denied them in the Reseller Plan. They then have to change each Service Plan until Plesk allows it to be synced.

    Please can you let me know how I can set Plesk to hide options not allocated to Resellers in their Reseller Plan from appearing in their Service Plans.
  2. Sergey L

    Sergey L Golden Pleskian Staff Member

    Aug 10, 2006
    Likes Received:
    Hi, Plesk hides unallowed resources and services from customers, but not from Resellers. I will file this suggestion in our request queue.