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horde/imp/redirect.php - The page cannot be displayed

R

raskrask

Guest
Webmail on all of our 800+ domains on one server with Ev1 suddenly stopped working yesterday. You get the login screen, but when you log in , you get "The page cannot be displayed" for the page /horde/imp/redirect.php...... even though the file /usr/share/psa-horde/imp/redirect.php DOES exist on the server

Example:
http://webmail.logicalsites.com
usename = example
pw = rosebud

Ev1 looked at it and said "I tried reinstalling horde, and Plesk entirely but I can't find what is wrong with the apache config that is causing this". Ev1 has .has passed the matter on to Plesk and I will post their fix if/when we get it.

I am posting here because we really need this fixed today. If you have fix that works, we will even pay for it. Perhaps not the correct etiquette for this forum, but I am desperate - we have 600+ clients on that server.

T i a
 
More info

Here is some additional useful info:
One of our employees also has a server with Ev1 (66.98.248.49)
Webmail has also stopped working there.
See http://webmail.allteak.com/ as an example - log in with test / rosebud and you will get exactly the same problem we have on our server.

Since both servers run uptodate, I suspect that a recent update caused it to stop working.

Hope this helps.
 
Hey Rask,

hope it's allready fixed but i had the same problem as you ! The answer and the solve was to reinstall the apache and IMAP RPMs !

I will try to find the trouble ticket for the exactly steps!

Hope i helped you, just tell that to ev1 techs !



Found : It seems that PHP lacks of file descriptors. Apache, PHP and IMAP should be recompiled with increased FD_SETSIZE value as described in the FAQ: http://faq.swsoft.com/article_41_260_en.html

and (our situation)
seems that you have libc-client-devel installed instaed of imap. So, you'll need to recompile it.

also
Plesk provides the following imap packages:
imapcourier-imap-3.0.8-rhel3.build75050824.12psa-courier-imap-add-7.5.4-rhel3.build75050902.17
To recompile with increased value of file descriptors you should use source rpms from http://rpmfind.net as described in the FAQ:
http://rpmfind.net//linux/RPM/redhat/enterprise/3/i386/src/imap-2002d-2.src.html

I believe it's the same problem as i had. Let me know if you need any help.

note that you shoud install the rpms that fit's in your OS installation! just ask EV1 about
 
Thank you, the people at Ev1 got the exact same article from SW Soft - they are doing the fix tonight. Thanks for your prompt response.
 
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