How do I start plesk name server?

[hobbes006]

Hallo there,

I have a little problem with configuring my Plesk VPS (8.20) and get the "Plesk Name Server" Service started.

I have tried going in via RDP and also tried using the Plesk Interface to "start" and "restart" the Plesk Name Server service to no avail.

If I attempt to start the service via RDP, windows control panel > services, the error message I am getting is

"Could not start the Plesk Name Server service on Local Computer.

Error 1067: The process terminated unexpectedly"

Has anyone experienced the same problem before and if you did, how did you resolve it and get the Plesk Name Server service running?

Thanks in advance for anyone who can give me a hint as to which direction to take...

Thank you,
hobbes

 

[chasovshic]

1) Please check the event viewer for any additional information about "named".

2) The problem is probably related to incorrect records in the named.conf.
(located in SWsoft\Plesk\dns\etc\ folder)


3) It is a good try to reconfigure named.conf using the following scenario:

a) make a copy of named.conf file.
b) edit named.conf.
c) delete everything except the first lines:

include "C:\Program Files\SWsoft\Plesk\dns\etc\named.user.conf";
key "rndc-key" {
algorithm hmac-md5;
secret "pZmw9Z2qtfiWWVPgPuN42g==";
};

acl common-allow-transfer {
none;
};

d) save named.conf

e) run from the command line the Plesk tool which reconfigure dns settings:

cd %plesk_bin%
dnsmng update *

f) then start the dns service.

If it fails then please check the errors in the event viewer maybe you can find some more info in there.

 

[hobbes006]

That worked!

Thanks!!!

 

[jcwilsonmd]

Just a quick thanks - solved it!