Resolved How to disable reserved email addresses

[AlwinLubbers]

Server operating system version

Debian 12.6

Plesk version and microupdate number

Plesk Obsidian v18.0.62_build1800240724.11

Hi there,

Recently, spam has been running rampant on certain root@, postmaster@ and anonymous@ email addresses on certain domains. These emails get forwarded to my own email address by Plesk. I would like to turn off these email addresses completely because SpamAssassin doesn't reject them for whatever reason (it looks like because it's forwarded internally).

How can I disable these email addresses?

Thanks in advance!

 

[Sebahat.hadzhi]

Hey, @AlwinLubbers. At this point, there is no option to disable the reserved accounts. There is an existing request on UserVoice for implementing this feature and I would like to encourage you to vote for it. Meanwhile, you may check the following support article and implement the solution described in it. I hope that helps.

 

[Sebahat.hadzhi]

Hello, @AlwinLubbers, I just wanted to let you know that staring Plesk 18.0.66 we added the ability to stop accepting mail sent to preconfigured aliases such as root, postmaster, or anonymous on Plesk servers using Postfix. If you have automatic updates enabled (and already run Plesk version 18.0.66) this update should be have been installed already.

Added the ability to stop accepting mail sent to preconfigured aliases such as root, postmaster, or anonymous on Plesk servers using Postfix or qmail as the mail server. By default, such emails are delivered to the Plesk administrator’s mailbox.

To allow accepting mail sent to one or more specific aliases, add the following lines to the panel.ini file, listing the desired aliases:

[mail]
adminAliases = alias1 alias2 .. aliasN

Mail sent to aliases that are not listed will no longer be delivered to the Plesk administrator’s mailbox. For example, to allow accepting mail sent to the root and postmaster aliases, but not to any others, add the following:

[mail]
adminAliases = root postmaster

and then run the following command:

plesk repair mail -y

This feature was added based on the UserVoice feedback. If you would like to see a feature added to Plesk, be sure to add or vote for the corresponding request on the Plesk UserVoice page!