Question How to enable Passive mode in Plesk 12.x Windows ?

[Vishnugeny]

How to enable passive mode ?

Sitebuilder not working comes with below error :

The operation you were performing failed. You can retry the operation with or without changing its parameters. You may also want to report this problem to our support so that we could help you as soon as possible.

 

[serverpoint]

Hi,

Method #1

Step 1 – Login into Plesk.

Plesk 11; Under “My Subscriptions”, click on the domain that received the error and then “Change Hosting Settings” tab.

Plesk 9; Click on “Domains” and the domain that received the error. Click on “Web Hosting Settings”.

Step 2 – Change the password.

Ste 3 – Click “OK”.



Method #2

Step 1 – Login into your web server with “Remote Desktop”.

Step 2 – Click “Start”, “Administrative Tools” and “Computer Manager”.

Step 3 – Click “Local Users and Groups”.

Step 4 – Click on “Users”.

Step 5 – Select the user account that received the error. Right click and select “Properties”.

Step 6 – Un-tick “Account Disabled”.

Step 7 – Click “OK”.

Thanks,