Yes, I was talking about a support ticket already opened, thanks! And that answer after back and forth for 6 hours and them wanting to log into my server and so forth. And after
that I still cannot restore a backup made with Backup Manager. You should be able to a) Backup using backup manager, b) install Plesk same version somewhere else, c) copy the backup file(s) created to the new location and d) Run a restore. But Plesk does not have this simple procedure after almost 20 years, why?!