How to stop Plesk removing Smarter Mail log files?

[LeaUK]

SmarterMail log files are removed by Plesk (not SmarterMail) every three days.

SmarterMail is set never to remove the log files. i.e. a value of 0.

How can I control this occurance as I want to increase the time period significantly? I can not find the setting in Plesk Control Panel.

Thanks
Lea

 

[LeaUK]

Any thoughts??

 

[JTRipper]

and the other logs? web ? ftp ?
After 3 days are they cancelled too ?

 

[LeaUK]

Hi

Nope, they're fine.

 

[LeaUK]

By using Filemon from Sysinternals the culpret has been tracked down to the application 'satistics.exe', which is a Plesk task started at 3AM every day.

Why is statistics.exe deleteting my SmarterMail log files leaving only 3 days available, and how can I ammend it's behaviour?

Many thanks
Lea

 

[nettproffen]

Hi there.

I m having the same issue where Plesk deleting SM logs.
Is there any fix for this?

Kind r.

Bjørn-T

 

[sergius]

Gentlemen,

Thank you for the report. This issue was partially solved.

1. download updated module statistics.exe and copy it to folder %plesk_bin%.
Please backup old module before copying.
2. Specify registry value SaveMailLogsDirectory which point where Plesk should store processed Mail log files:
[HKLM\SOFTWARE\Plesk\PSA Config\Config]
"SaveMailLogsDirectory" = "<full destination folder name>"

Sorry for so long delay.

 

[LeaUK]

Hi sergius

We really appreciate your support, many thanks.

Lea

 

[sergius]

http://kb.odin.com/en/3545