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HOWTO: What to do when preview is not working!

Discussion in 'Plesk for Windows - 8.x and Older' started by AbsolutelyFreeW, Nov 16, 2004.

  1. AbsolutelyFreeW

    AbsolutelyFreeW Guest

    0
     
    Symptom:

    When you press the preview button from domain control panel you get a 404 (not found) error. The address of the broswer opened is: http://<host>/<domain.com> e.g. http://www.finexe.com / clientdomain.com


    Technical info:

    The 404 is due to that Plesk is trying to retrieve the directory below your default directory. In the file structure it wants to retrieve: c:\inetpub\vosts\finexe.com\httpdocs\clientdomain.com

    Classification:

    BUG

    Solution:

    Two steps:

    1. Check that you do not have a default website for the IP the client domain is on from controlpanel: server -> ippool->ip
    if you do have a default:
    A. create a new domain with physical hosting
    B. change the default to it from server->ippool> #hosting
    C.Delete the domain
    you should not have a default domain now for the ip

    2. All logins should be made from the IP. e.g.: http://<ip>/<clientdomain.com>
     
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