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AbsolutelyFreeW
Guest
Symptom:
When you press the preview button from domain control panel you get a 404 (not found) error. The address of the broswer opened is: http://<host>/<domain.com> e.g. http://www.finexe.com / clientdomain.com
Technical info:
The 404 is due to that Plesk is trying to retrieve the directory below your default directory. In the file structure it wants to retrieve: c:\inetpub\vosts\finexe.com\httpdocs\clientdomain.com
Classification:
BUG
Solution:
Two steps:
1. Check that you do not have a default website for the IP the client domain is on from controlpanel: server -> ippool->ip
if you do have a default:
A. create a new domain with physical hosting
B. change the default to it from server->ippool> #hosting
C.Delete the domain
you should not have a default domain now for the ip
2. All logins should be made from the IP. e.g.: http://<ip>/<clientdomain.com>
When you press the preview button from domain control panel you get a 404 (not found) error. The address of the broswer opened is: http://<host>/<domain.com> e.g. http://www.finexe.com / clientdomain.com
Technical info:
The 404 is due to that Plesk is trying to retrieve the directory below your default directory. In the file structure it wants to retrieve: c:\inetpub\vosts\finexe.com\httpdocs\clientdomain.com
Classification:
BUG
Solution:
Two steps:
1. Check that you do not have a default website for the IP the client domain is on from controlpanel: server -> ippool->ip
if you do have a default:
A. create a new domain with physical hosting
B. change the default to it from server->ippool> #hosting
C.Delete the domain
you should not have a default domain now for the ip
2. All logins should be made from the IP. e.g.: http://<ip>/<clientdomain.com>