• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

Question HTTP ERROR 500, Plesk dashboard cannot be accessed

garyung

New Pleskian
I am using a plesk server via vultr.
I am currently unable to access the Plesk dashboard as I am getting HTTP ERROR 500 and I see the message 500 Plesk\Exception\Database as shown in the attachment.

I can't even log in via root, and I've tried connecting to the Plesk server via SSH, but without success.

How can I free up disk space?
I would be grateful if you could provide a detailed solution to resolve this issue, I am a WordPress user with not much computer knowledge.
 

Attachments

  • 123.png
    123.png
    37.6 KB · Views: 9
If you cannot access your server by SSH, please contact your data center for assistance. They can normally attach a device to the system by which you can access the console without using SSH.
 
Back
Top