Question I am sooo lost. Trying to login to my Plesk

[toonsign]

Good morning,

I am so lost.

It has been a very long time since last I logged into Plesk but it seems Plesk ahs gone away. The url on the computer has Plesk Onyx 17.8.11.

I am trying to login into my account so I can update my websites.

How can I go into Plesk and view my domains?

All help is appreciated.

Fred
Melbourne FL
USMC Retired Vietnam veteran

 

[jopple]

Hey Fred,
If your server is still using Plesk Onyx 17.8.11, try accessing it via https://your-server-ip:8443 instead of the old domain link. Sometimes older Plesk versions show browser security warnings; just proceed with caution. If you’ve forgotten your login, you may need to reset it through SSH or contact your hosting provider. Also, check if your hosting company changed or removed Plesk altogether. Hope this points you in the right direction.

 

[scsa20]

Either by going to https://domain:8443 or https://ipaddress:8443

If you don't know your login you can refer to https://support.plesk.com/hc/en-us/articles/12377667582743-How-to-log-in-to-Plesk for ways to get in assuming you have SSH access.

 

[toonsign]

Good morning,

Tried both links and said the site can't be reached.

Fred

 

[Kaspar]

Tried both links and said the site can't be reached.

Are you the administrator of the server? If so, are you able to successfully connect and logon via SSH?

 

[scsa20]

Also make sure you are replacing domain with your domain or ipaddress with your IP address.

 

[toonsign]

Been with HN many years (20?) and have various websites with them all from the one account. I don't know if I'm an administrator and not sue what SSH is.

Fred

 

[Kaspar]

Been with HN many years (20?) and have various websites with them [...]

In that case is probably best to contact NH (or whoever is providing you with hosting). As they are the ones that can help get access to your account(s).