I have problem with login on plesk 12.5

[amir]

HI
after restarted our server, we could not login to server witk http://ip:8440 or http://ip:8880
every service and website work fine and the only things we can not login to plesk, the windows just loading and we dont have any error.
I find this error on
cat /var/log/sw-cp-server/error_log


2016/03/21 11:10:41 [error] 3401#0: *496 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: our ip , server: , request: "GET /login.php3?success_r
edirect_url=http%3A%2F%2F45.35.68.42%3A8880%2F HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "server ip:8880", referrer: "http://serverip:8880/"

 

[Lloyd_mcse]

Hi amir,
does this help...

https://kb.plesk.com/en/118757

And make sure these services are started...

# service sw-cp-server status
# service sw-engine status

Regards

Lloyd

 

[amir]

I say again all the webiste and server working fine
the problem is that when I want to logn on plesk with :8443 or :8880 there I see blank page
all ther service is runing

 

[amir]

IS this possible for IP problem or network problem ?

 

[Lloyd_mcse]

I say again all the webiste and server working fine
the problem is that when I want to logn on plesk with :8443 or :8880 there I see blank page
all ther service is runing

Plesk uses its own server based on Nginx (Ports 8443 and 8880)...

/etc/sw-cp-server/
and the FPM...
/etc/sw-engine/

Websites are served via the OS packages (Ports 80 and 443)...

/etc/apache2/
and
/etc/nginx/

So you can have a situation where all the websites are running, but Plesk has problems.
Now I refer you back to my first post, please check these services are both running and check the KB.
I hope that helps
Regards

Lloyd

 

[PriyanA]

Can you access the 'Web Server's Default Page' via IP?

I had the similar issue. Problem was bad routing on Server IP