• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

Question I honestly don't know where to post this but I need help resolving a problem.

liver007

New Pleskian
I honestly don't know where to post this but I need help resolving a problem.

Bear with me as I explain. I originally signed up with freepgs with multiple accounts. When freepgs were migrated onto the plesk servers my accounts were merged together with an annual maintenance fee which I just paid in December and it shows on my account.

I've had no problems until recently when I logged in and found that my subscription has been suspended. I had no email notifying me that this happened or explaining why or how I could resolve this. There are links for each of the subscriptions "switch to subscription" which gives me access to all of them except my main one. There I continue to get the message of the suspension but no link or way to find out why this happened or how to fix it.

Please help. Who do I need to contact?
 
Back
Top