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I install a SSL certificate but it does not work

SalvadorS

Regular Pleskian
Hello,

(Debian 6.0.7, Plesk 11.0.9 MU 60)

I want to install a SSL certificate in one of our sites. I following these steps:

1.- Go to tools and settings, SSL certificates, add ssl certificate. Generate CSR, buy the certificate and add the certificate and the CA files.

2.- Go to tools and settings, IP addresses, add IP, and I add a new IP, dedicated and then choose the certificate.

3. Go to domains, click on the domain I wish to install the certificate, change hosting configuration and change the IP for the dedicated IP.

4.- 2.- Go to tools and settings, IP addresses, click on the dedicated IP, and choose the domain as the domain site.

But now if I go to https://www.domain.com I have a warning because the certificate is the default certificate of the server and not the new one.

Any ideas? What are I doing wrong?

Regards
 
Dear IgorG,

Thanks for your quick answer. The name of the domain I want to install the certificate is whatever.com and the name of the server name is xx.whatever.org So it is not the same tld but is the same name.

As I am under Debian following the instructions of http://kb.parallels.com/939 I run the command:

grep -iR '^[[:space:]]*<VirtualHost' /etc/apache2/conf.d/* | grep "_default_"

But there is not any output. The files I have under /etc/apache2/conf.d/ are:

-rw-r--r-- 1 root root 269 nov 30 2012 charset
-rw-r--r-- 1 root root 3296 nov 30 2012 localized-error-pages
-rw-r--r-- 1 root root 143 nov 30 2012 other-vhosts-access-log
-rw-r--r-- 1 root root 93 feb 16 02:39 php_cgi.conf
-rw-r--r-- 1 root root 1424 nov 30 2012 security
-rw-r----- 1 root www-data 354 mar 19 11:12 zz010_psa_httpd.conf

So I don´t have any ssl.conf file under this folder. Also I check another box with Plesk 11.0.9 with domains with SSL certificates working fine and also on that folder there is not a file called ssl.conf

Wait your answer
 
SalvadorS, exactly why i asked, how long ago, i figured it was propagation related, and would simple start working properly after some time, as i recently had similar experience.



5 minutes after installing the SSL, all at the same time. And 6 hours later it works without touching anything. So all is correct now.
 
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