Resolved I set a few servers to "early adopters" and was offered upgrade... Did the same with others.. but no

[mr-wolf]

I set 2 servers to "early adopters" and almost immediately I was offered an update. This was a few days ago.

Because these upgrades went well I decided to change the setting of 2 other servers, but nothing happened.
This was yesterday. I decided to wait another day, but today is still the same.

Is there a special reason for that?

 

[IgorG]

Strange. We will check it on our test servers. While you can ask assistance from our technical support team.

 

[IgorG]

Maybe there is OS unsupported by Obsidian on these servers?

 

[korsar]

Could you also clarify where do you check the available update: Left Menu > Home page or Left Menu > Tools & Settings > Updates & Upgrades (Autoinstaller Web UI) ?

 

[mr-wolf]

All these servers are set to "Early Adopters"

Updated

OS ‪Ubuntu 16.04.6 LTS‬
Product Plesk Obsidian
Version 18.0.19
The system is up-to-date. Checked on Sept 30, 2019 04:25 AM.
​

Updated

OS ‪CentOS Linux 7.6.1810 (Core)‬
Product Plesk Obsidian
Version 18.0.19
The system is up-to-date. Checked on Sept 30, 2019 04:25 AM.

See the History of Changes | Add or Remove Components

Notify me when the next pre-release version is available. Change Settings
​

Not Updated

OS ‪Ubuntu 18.04.3 LTS‬
Product Plesk Onyx
Version 17.8.11 Update #69, last updated on Oct 3, 2019 04:52 AM
The system is up-to-date. Checked on Sept 28, 2019 04:25 AM.

See the History of Changes | Add or Remove Components

Notify me when the next pre-release version is available. Change Settings
​

Not Updated

OS ‪Ubuntu 16.04.6 LTS‬
Product Plesk Onyx
Version 17.8.11 Update #69, last updated on Oct 3, 2019 04:48 AM
The system is up-to-date. Checked on Oct 2, 2019 04:25 AM.

See the History of Changes | Add or Remove Components

Notify me when the next pre-release version is available. Change Settings
​

Not Updated

• OS: ‪Debian 9.11‬
• Product: Plesk Onyx 17.8.11 Update #68 , last updated at Sept 20, 2019 06:25 AM
• Checked at Sept 28, 2019 06:25 AM.

 

[mr-wolf]

I was offered an upgrade of the first 2 from the home screen.
After 2 days nothing was offered.
I'm sure, but not 100%, that I tried earlier to upgrade using Tools & Settings > Updates & Upgrades and did not get a chance then.
I just tried again and now it is happening.

All my servers now successfully updated to Obsidian.

 

[Anthony]

@mr-wolf thank you for the report. The issue confirmed with id #PPP-44617 and will be fixed in the next release.