IIS Application Pool does not exist - PleskControlPanel terminating

[agrimoth]

Hi there,

i got some major problems with myinstallation. The pleskcontrolpanel svc keeps throwing the following error message on startup and then terminates.

IIS Application Pool 'PleskControlPanel' does not exist
at (IISHosting::startStop line 252)
at startStopIIsSite(true)(IISHosting::startStop line 274)
at Start control panel(PleskControlPanel::serviceMain line 107)
at serviceMainFunc(PleskControlPanel::serviceMain line 122)
Execute file name: C:\Parallels\Plesk\admin\bin\PleskControlPanel.exe

i already tried runnig %plesk_bin%reconfigurator.exe and verified that the app pool exists.

appcmd.exe list apppools:

APPPOOL "PleskControlPanel" (MgdVersion:v4.0,MgdMode:Classic,state:Started);
the apppool is running with psadm credentials and i already switched between the different .net versions.

pleskcontrolpanel svc is configured to use local system account.

i am running windows server 2008r2 datacenter edition.

any help or even a hint would be greatly appreciated thx!


the whole eventlog entry:

Protokollname: Plesk
Quelle:        PleskControlPanel.exe
Datum:         22.01.2014 21:52:41
Ereignis-ID:   1
Aufgabenkategorie:Keine
Ebene:         Fehler
Schlüsselwörter:Klassisch
Benutzer:      Nicht zutreffend
Computer:      CT49703
Beschreibung:
IIS Application Pool 'PleskControlPanel' does not exist
   at (IISHosting::startStop line 252)
   at startStopIIsSite(true)(IISHosting::startStop line 274)
   at Start control panel(PleskControlPanel::serviceMain line 107)
   at serviceMainFunc(PleskControlPanel::serviceMain line 122)
Execute file name: C:\Parallels\Plesk\admin\bin\PleskControlPanel.exe
Ereignis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="PleskControlPanel.exe" />
    <EventID Qualifiers="0">1</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-01-22T20:52:41.000000000Z" />
    <EventRecordID>6034</EventRecordID>
    <Channel>Plesk</Channel>
    <Computer>CT49703</Computer>
    <Security />
  </System>
  <EventData>
    <Data>IIS Application Pool 'PleskControlPanel' does not exist
   at (IISHosting::startStop line 252)
   at startStopIIsSite(true)(IISHosting::startStop line 274)
   at Start control panel(PleskControlPanel::serviceMain line 107)
   at serviceMainFunc(PleskControlPanel::serviceMain line 122)</Data>
    <Data>C:\Parallels\Plesk\admin\bin\PleskControlPanel.exe</Data>
  </EventData>
</Event>