• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

Important: Unknown Hostname after 7.5.3 update

J

jdc32

Guest
hi there,

please help, i'm completly offline with my plesk maschine after trying update to 7.5.3.

if i reinstalling the *rpms i get this erroroutput:

<-snip->

Preparing for packages installation...
----- begin of output -----
Installing /PSA_7.5.3/rpm_FedoraCore_2/base/psa-7.5.3-fc2.build75050506.13.i586.rpm
===> Updating /etc/psa/psa.conf...

Trying to define super-server internet daemon type... xinetd
Trying to check if xinetd daemon is running... done
hostname: Unknown host


Unable to resolve hostname or establish network access to
local host: . You should fix this problem prior to installing
Plesk. After you are done, run the installation again.

Fehler: %pre(psa-7.5.3-fc2.build75050506.13) scriptlet failed, exit status 1
Fehler: install: %pre scriptlet failed (2), skipping psa-7.5.3-fc2.build75050506.13

<-snap->

before i try to update all services running perfectly.
more infos:
os:fc2
behind a firewall, so my ip is a private ip.
a hostname is set

please i need really help!!!

thanks so far

jonas
 
RE: Problems sending e-mail after Upgrade 7.5.3

you have had a look in /etc/hosts
There you must have at least:
127.0.0.1 localhost.localdomain localhost
<IP> <Full Hostname> <Short Hostname>

<IP> your IP
<Full Hostname> example: bla.blabla.com
<Short Hostname> example: bla

This Hostnames exists in Internet?
Try from another host:
nslookup <Full Hostname>
it has to resolve to your Hosts IP

Don't know if this helps you.
 
yes i check it, but it is correct.

i think my problem ist that im behind a firewall.

my hostname (eg.www.sample.com) resolves eg. 212.18.xxx.xxx thats my public ip at the firewall the firewall is forwarding this to my maschine (plesk) 192.168.100.100

so i think the stupid installer means,...
-yes cool www.sample.com is 212.18.xxx.xxx
-ohh **** im 192.168.100.100
-error

please help!!!!!!

im really in trouble!!!
 
It's not the firewall ...

It's because BIND is down probably. I had this problem too .. use 'psa stop' instead of 'psa stopall' before installing.
 
Back
Top