Username:
TITLE
In a subscription with 77 databases, the main menu "Databases" link results in a "no elements" output of the database list
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Obsidian 18.x with #3
CentOS 7.9
PROBLEM DESCRIPTION
A subscription has 77 databases. I that subscription when the user clicks on the "Database" menu in the left main menu pane, Plesk shows an empty list with "no elements". When the same user in the same subscription clicks the "databases" link in the right pane (the one that can be open and closed with the tiny arrow icon at the top left), all databases are shown as always.
The difference between the two links is that the main menu "Databases" entry links to https://<hostname>:8443/smb/database
while the "Databases" entry in the right fly-out/drawer list links to https://<hostname>:8443/smb/database/list.
In other subscriptions on the same server, the "Database" menu in the left main menu pane works as expected.
The psa database has no inconsistencies. All subscription databases are actually present on the server and working.
I think that the main menu item has a wrong link. It should have the link https://<hostname>:8443/smb/database/list instead of
https://<hostname>:8443/smb/database, because https://<hostname>:8443/smb/database/list always works as expected.
Is this a bug, is this related to the number of databases in a subscription?
STEPS TO REPRODUCE
Probably, but not sure like this:
Create 77 databases in a subscription.
Login to the subscription.
Click on the "Databases" entry in the main menu on the left side.
ACTUAL RESULT
"No elements" in the database list.
EXPECTED RESULT
Should list all databases.
ANY ADDITIONAL INFORMATION
The difference between the two links is that the main menu "Databases" entry links to https://<hostname>:8443/smb/database
while the "Databases" entry in the right fly-out/drawer list links to https://<hostname>:8443/smb/database/list.
When opening https://<hostname>:8443/smb/database/list through a link or manually through a direct address (URL) entry in the browser, the database list is presented as expected. I think that the main menu item should simply have that link and not the /smb/database only link.
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Confirm bug
TITLE
In a subscription with 77 databases, the main menu "Databases" link results in a "no elements" output of the database list
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Obsidian 18.x with #3
CentOS 7.9
PROBLEM DESCRIPTION
A subscription has 77 databases. I that subscription when the user clicks on the "Database" menu in the left main menu pane, Plesk shows an empty list with "no elements". When the same user in the same subscription clicks the "databases" link in the right pane (the one that can be open and closed with the tiny arrow icon at the top left), all databases are shown as always.
The difference between the two links is that the main menu "Databases" entry links to https://<hostname>:8443/smb/database
while the "Databases" entry in the right fly-out/drawer list links to https://<hostname>:8443/smb/database/list.
In other subscriptions on the same server, the "Database" menu in the left main menu pane works as expected.
The psa database has no inconsistencies. All subscription databases are actually present on the server and working.
I think that the main menu item has a wrong link. It should have the link https://<hostname>:8443/smb/database/list instead of
https://<hostname>:8443/smb/database, because https://<hostname>:8443/smb/database/list always works as expected.
Is this a bug, is this related to the number of databases in a subscription?
STEPS TO REPRODUCE
Probably, but not sure like this:
Create 77 databases in a subscription.
Login to the subscription.
Click on the "Databases" entry in the main menu on the left side.
ACTUAL RESULT
"No elements" in the database list.
EXPECTED RESULT
Should list all databases.
ANY ADDITIONAL INFORMATION
The difference between the two links is that the main menu "Databases" entry links to https://<hostname>:8443/smb/database
while the "Databases" entry in the right fly-out/drawer list links to https://<hostname>:8443/smb/database/list.
When opening https://<hostname>:8443/smb/database/list through a link or manually through a direct address (URL) entry in the browser, the database list is presented as expected. I think that the main menu item should simply have that link and not the /smb/database only link.
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Confirm bug