S
superheikie
Guest
Hi,
PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
OS CentOS 5.8 (Final)
Panel version 11.0.9 Update #3, last updated at July 3, 2012 10:10 PM
PROBLEM DESCRIPTION
Individual Spam Filter Settings Do Not Apply
STEPS TO REPRODUCE
Go to email address in panel and click on spam filter settings for individual account.
Make a change in the form and click apply.
ACTUAL RESULT
No changes to settings are saved
EXPECTED RESULT
Changed settings apply
ANY ADDITIONAL INFORMATION
We have a plesk installation that has been upgraded since Plesk 9. We upgraded to 11.0.9 last night and after a bit of cleanup of php session data and resetting the system clock generally everything is working as expected except the individual spam filter settings.
The individual spam filter settings tab disappears when individual settings are disabled and reappear as individual settings are enabled as expected. When enabled, the individual spam filter changes in the panel do not save.
If I do:
sqlite3 /var/lib/plesk/mail/handlers/handlers.db
sqlite> select * from handlers where address="[email protected]";
2|1|1|10|spam|[email protected]|/usr/local/psa/handlers/hooks/spam|text
And:
/usr/local/psa/admin/sbin/mchk --with-spam
==> Checking for: mailsrv_conf_init... ok
==> Checking for: mail_handlers_init... ok
==> Checking for: mailsrv_entities_dump... ok
==> Checking for: mail_admin_aliases... ok
==> Checking for: mail_auth_dump... fail
==> Checking for: mailman_lists_dump... ok
==> Checking for: mail_kav8_restore... ok
==> Checking for: mail_responder_restore... ok
==> Checking for: mail_spam_restore... ok
==> Checking for: mail_grey_restore... ok
==> Checking for: mail_mailbox_restore... ok
==> Checking for: mail_spf_restore... ok
==> Checking for: mail_dk_restore... ok
==> Checking for: mail_drweb_restore... ok
Errors occured in mail restore procedure
Some utilities have exited with errors:
/usr/lib64/plesk-9.0/mail_auth_dump
I haven't seen any errors in any log files.
Any advice would be appreciated.
Thanks in advance,
PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
OS CentOS 5.8 (Final)
Panel version 11.0.9 Update #3, last updated at July 3, 2012 10:10 PM
PROBLEM DESCRIPTION
Individual Spam Filter Settings Do Not Apply
STEPS TO REPRODUCE
Go to email address in panel and click on spam filter settings for individual account.
Make a change in the form and click apply.
ACTUAL RESULT
No changes to settings are saved
EXPECTED RESULT
Changed settings apply
ANY ADDITIONAL INFORMATION
We have a plesk installation that has been upgraded since Plesk 9. We upgraded to 11.0.9 last night and after a bit of cleanup of php session data and resetting the system clock generally everything is working as expected except the individual spam filter settings.
The individual spam filter settings tab disappears when individual settings are disabled and reappear as individual settings are enabled as expected. When enabled, the individual spam filter changes in the panel do not save.
If I do:
sqlite3 /var/lib/plesk/mail/handlers/handlers.db
sqlite> select * from handlers where address="[email protected]";
2|1|1|10|spam|[email protected]|/usr/local/psa/handlers/hooks/spam|text
And:
/usr/local/psa/admin/sbin/mchk --with-spam
==> Checking for: mailsrv_conf_init... ok
==> Checking for: mail_handlers_init... ok
==> Checking for: mailsrv_entities_dump... ok
==> Checking for: mail_admin_aliases... ok
==> Checking for: mail_auth_dump... fail
==> Checking for: mailman_lists_dump... ok
==> Checking for: mail_kav8_restore... ok
==> Checking for: mail_responder_restore... ok
==> Checking for: mail_spam_restore... ok
==> Checking for: mail_grey_restore... ok
==> Checking for: mail_mailbox_restore... ok
==> Checking for: mail_spf_restore... ok
==> Checking for: mail_dk_restore... ok
==> Checking for: mail_drweb_restore... ok
Errors occured in mail restore procedure
Some utilities have exited with errors:
/usr/lib64/plesk-9.0/mail_auth_dump
I haven't seen any errors in any log files.
Any advice would be appreciated.
Thanks in advance,