• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

'information in 2 business days'

P

pigeon

Guest
first of all, sorry for posting this issue here, this is the product we've paid for, and i've found no other suitable topic.

does anyone else find it intresting how 'product delivery' is handled ? _AFTER_ you pay for your software, you are prompted to wait '2 business days' .. for what ? a download link ? pathetic. the money? gone the instant you placed your order. if i were sceptical, i'd might be forced to think this is to keep people from complaning at their banks after *a very very sad failed attempt to purchase anything* to deny the transfer.. (there is probably nothing you can do about it past the first 48hrs..) .. seeing ghosts ? might be .. just too familiar .. 'been there, done that'

.. anyway, i hope this is all in my mind guys ..
 
Order Process

Final order fulfillment through our online store (at this time) does require manual review do to the extreme daily fraud experienced by SWsoft. It appears that this is not just a problem in the US but Worldwide and it seriously hinders our ability to deliver Commercial Licenses for our products instantly.

However, we attach a temporary fully functioning license to the confirmation email sent to every online purchaser of SiteBuilder. Check your email and your filters... this may have been removed.

As much as we wish the online world was as simple as picking up a box in a computer store and paying at the cash register it is not. For this "2 business days" is not unreasonable.

All one has to do is ask and we will do everything we can to assist a customer.

Best regards!
 
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