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install server issues - debian 3.1

Discussion in 'Plesk for Linux - 8.x and Older' started by cjohnson, Jan 23, 2007.

  1. cjohnson

    cjohnson Guest

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    Hello forum,

    I'm using Debian 3.1 (sarge), and am attempting to install plesk 8.1 from the auto-installer program. The problem arises after package selection, when the installer goes to fetch the packages from the server. Packages from the Debian servers download just fine, but each one from autoinstall.plesk.com gives me an error like:
    So I cannot install. Is SWSoft having server issues? Are their alternative install server/installation methods?

    Thanks for any help.
     
  2. tnats@

    tnats@ Guest

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    Did you figure this out, I just installed a debian plesk 8.1 last 2 days ago and all was well.
     
  3. mrbister

    mrbister Guest

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    tnats, could you tell me how to update to 8.1 from 8.0.1? I tried from the auto updater, but that does not work.
    Is there a command line to update plesk?

    All I get from the webinterface is:
    Code:
    Download file versions.inf3: 42%..100% done Download file PSA_8.1.0/plesk-8.1.0-deb3.1-i386.inf3: 70%..100% done Checking for system installed packages...done.
    Check for components installation status resolve packages with apt-get Hit [url]http://ftp.de.debian.org[/url] stable/main Packages Hit [url]http://ftp.de.debian.org[/url] stable/main Release Hit [url]http://ftp.de.debian.org[/url] stable/main Sources Hit [url]http://ftp.de.debian.org[/url] stable/main Release Hit [url]http://security.debian.org[/url] stable/updates/main Packages Hit [url]http://security.debian.org[/url] stable/updates/main Release
    Get:1 [url]http://autoinstall.plesk.com[/url] PSA_8.1.0/ Packages [20.0kB] Ign [url]http://autoinstall.plesk.com[/url] PSA_8.1.0/ Release Fetched 20.0kB in 2s (8548B/s) Reading Package Lists...
    ERROR: apt-get can't resolve selected packages.
    
    swsoft wants to charge 75USD to fix it... Everything worked fine until 8.0.1 and I didn't do anything between the upgrades that should have caused any errors. For me it's like paying for fixing a broken clutch on a new car.... :mad:

    -Jonas
     
  4. tnats@

    tnats@ Guest

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    Jonas, let's continue this offline for now but have you tried a apt-get -f install yet?

    I'm not the smartest debian person in the world but we can somehow put our minds together to get you upgraded. I installed 8.0.1 on 2 VPS boxes last week and used the auto updater to update them to 8.1. I had a mysql issue but besides that, it worked great. Oh yea, sorry it was CentOS.

    Either way, email me and let me know if apt-get -f intstall helps at all. Even if not, we can compare systems together.

    tom.nats@redrocksdatacenter.com
     
  5. aaargh

    aaargh Guest

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    I've have the same problems over here.

    Err http://autoinstall.plesk.com sarge/all psa-qmail 1.03-debian3.1.build81061129.22
    Error reading from server - read (104 Connection reset by peer)
    Get:19 http://autoinstall.plesk.com sarge/all psa-pylibplesk 8.1.0-debian3.1.build81061129.22 [22.5kB]
    Err http://autoinstall.plesk.com sarge/all psa-pylibplesk 8.1.0-debian3.1.build81061129.22
    Error reading from server - read (104 Connection reset by peer)

    I really think SWSoft is having issues with their install server, this was a Debian install, but yesterday I've tried Ubuntu, same problem !

    But if you run the installer again (until all packages are downloaded ) it will go on.
     
  6. mrbister

    mrbister Guest

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    I think they use the same for Ubuntu as for Debian for v8.1.0.
    I'm getting really tired of having to pay for a tech. to fix problems that I haven't caused. Earning more money on support issues than on license fees seemes to be their business model: "Bad updater application = more money to us!" :mad: :mad: :mad:
     
  7. aaargh

    aaargh Guest

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    I agree, but i'm not satisfied with other control panel products, so I'll stick to Plesk, another reason we still use Plesk is that our customers love the interface.
     
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