installation problems

[frijoles]

hi, i'm new user in plesk.
i download the file psa_installer_v2.0.0_build75051122.13_os_Debian_3.1_i686 and run, run all ok, but the installation report one error.

Checking for the system groups and users necessary for Qmail...
Checking for the group 'nofiles'...
Group 'nofiles' already exists

Checking for the user 'alias'...
User 'alias' already exists

Checking for the user 'qmaild'...
User 'qmaild' already exists

Checking for the user 'qmaill'...
User 'qmaill' already exists

Checking for the user 'qmailp'...
User 'qmailp' already exists

Checking for the group 'qmail'...
Group 'qmail' already exists

Checking for the user 'qmailq'...
User 'qmailq' already exists

Checking for the user 'qmailr'...

ERROR: It seems there is user qmailr in your system
but with another UID than uses (2521)
or the qmailr is in the primary group, but this
group is not that uses.
Sorry, but this situation has not been workarounded yet.
Please, contact

Exiting...

I create users and groups, but the last, qmailr no is possible,

look the /etc/passwd

qmaild:x:2020:2020:,,,:/home/qmaild:/bin/nobash
qmaill:x:2022:2022:,,,:/home/qmaill:/bin/nobash
qmailp:x:2023:2023:,,,:/home/qmailp:/bin/nobash
qmailq:x:2520:2520:,,,:/home/qmailq:/bin/nobash
qmailr:x:2521:2521:,,,:/home/qmailr:/bin/nobash

and the /etc/group

qmail:x:2520:
nofiles:x:2020:
alias:x:2021:
qmaill:x:2022:
qmailp:x:2023:
qmailq:x:2520:
qmailr:x:2521:


and this moment no more ideas, please help me... thanks

note: sorry for my bad english

 

[frijoles]

please, i retry to install and i'm in the same situation.


any idea???

thanks a lot

 

[frijoles]

i add the next users on the /etc/passwd
alias:x:2021:2020::/var/qmail/alias:/bin/false
qmaild:x:2020:2020::/var/qmail:/bin/false
qmaill:x:2022:2020::/var/qmail:/bin/false
qmailp:x:2023:2020::/var/qmail:/bin/false
qmailq:x:2520:2520::/var/qmail:/bin/false
qmailr:x:2521:2520::/var/qmail:/bin/false
qmails:x:2522:2520::/var/qmail:/bin/false
popuser:x:110:110::/var/qmail:/bin/false
psaadm:x:2523:2521sa-locale-base-en user:/usr/local/psa/admin:/bin/false
psaftp:x:2524:2522:anonftp psa user:/:/bin/false

and the next group on /etc/group
popuser:x:110:

and I solved the problem, and I try to reinstall and all ok..

thanks foy my...

byee