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Issue Installing extensions

SN1P3S

New Pleskian
Server operating system version
Ubuntu 22.04
Plesk version and microupdate number
Plesk Obsidian V. 18.0.45
Hi, I have a problem when installing the Grafana/Ruby extension.
When installing, I get the following error message:
  • The execution of post-install.php has failed with the following message:
  • [2022-07-16 18:01:21.624] 152831:62d2fcf197bf1 ERR [panel] Execution installer has failed with exit code 1, stdout: , stderr: ERROR:__main__:Command '['apt-get', '-qq', 'update', '--allow-releaseinfo-change']' returned non-zero exit status 100
  • stdout:
  • stderr:E: The repository 'Index of /RUBY_0.0.2 jammy Release' does not have a Release file.
  • W: https://download.docker.com/linux/ubuntu/dists/jammy/InRelease: Key is stored in legacy trusted.gpg keyring (/etc/apt/trusted.gpg), see the DEPRECATION section in apt-key(8) for details.
  • W: http://autoinstall.plesk.com/PMM_0.1.11/dists/jammy/InRelease: Key is stored in legacy trusted.gpg keyring (/etc/apt/trusted.gpg), see the DEPRECATION section in apt-key(8) for details.
  • W: http://autoinstall.plesk.com/pool/PSA_18.0.45_9186/dists/jammy/InRelease: Key is stored in legacy trusted.gpg keyring (/etc/apt/trusted.gpg), see the DEPRECATION section in apt-key(8) for details.
  • W: https://mirror.docker.ru/mariadb/repo/10.5/ubuntu/dists/focal/InRelease: Key is stored in legacy trusted.gpg keyring (/etc/apt/trusted.gpg), see the DEPRECATION section in apt-key(8) for details.

  • exit status 1
  • :
  • 0: /opt/psa/admin/plib/pm/ApiCli.php:257
  • pm_ApiCli::filterResult(string 'installer', integer '1', string '', string 'ERROR:__main__:Command '['apt-get', '-qq', 'update', '--allow-releaseinfo-change']' returned non-zer...', integer '5')
  • 1: /opt/psa/admin/plib/pm/ApiCli.php:247
  • pm_ApiCli::execWithPipes(string 'installer', string ''/opt/psa/admin/bin/modules/ruby/installer' ', integer '5', array)
  • 2: /opt/psa/admin/plib/pm/ApiCli.php:106
  • pm_ApiCli::callSbin(string 'installer')
  • 3: /opt/psa/admin/plib/modules/ruby/scripts/post-install.php:4
  • ERROR: pm_Exception_ResultException: Execution installer has failed with exit code 1, stdout: , stderr: ERROR:__main__:Command '['apt-get', '-qq', 'update', '--allow-releaseinfo-change']' returned non-zero exit status 100
  • stdout:
  • stderr:E: The repository 'Index of /RUBY_0.0.2 jammy Release' does not have a Release file.
  • W: https://download.docker.com/linux/ubuntu/dists/jammy/InRelease: Key is stored in legacy trusted.gpg keyring (/etc/apt/trusted.gpg), see the DEPRECATION section in apt-key(8) for details.
  • W: http://autoinstall.plesk.com/PMM_0.1.11/dists/jammy/InRelease: Key is stored in legacy trusted.gpg keyring (/etc/apt/trusted.gpg), see the DEPRECATION section in apt-key(8) for details.
  • W: http://autoinstall.plesk.com/pool/PSA_18.0.45_9186/dists/jammy/InRelease: Key is stored in legacy trusted.gpg keyring (/etc/apt/trusted.gpg), see the DEPRECATION section in apt-key(8) for details.
  • W: https://mirror.docker.ru/mariadb/repo/10.5/ubuntu/dists/focal/InRelease: Key is stored in legacy trusted.gpg keyring (/etc/apt/trusted.gpg), see the DEPRECATION section in apt-key(8) for details.

  • exit status 1
  • (ApiCli.php:257)
I tried finding a solution but can't get find a solution, maybe someone here knows one :)
 
The warning message is caused by a missing or corrupted plesk.gpg file in /etc/apt/trusted.gpg.d

It is possible to re-install the key running the following command:

Code:
# curl -s https://autoinstall.plesk.com/plesk.gpg | gpg --no-default-keyring --keyring gnupg-ring:/etc/apt/trusted.gpg.d/plesk.gpg --import && chown _apt /etc/apt/trusted.gpg.d/plesk.gpg
 
Thank you for your answer,
Installing Grafana worked after running the command! But the Ruby extension is still not installing and getting the following msg:
  • The execution of post-install.php has failed with the following message:
  • [2022-07-18 14:42:33.665] 247355:62d57159a1d1d ERR [panel] Execution installer has failed with exit code 1, stdout: , stderr: ERROR:__main__:Command '['apt-get', '-qq', 'update', '--allow-releaseinfo-change']' returned non-zero exit status 100
  • stdout:
  • stderr:E: The repository 'Index of /RUBY_0.0.2 jammy Release' does not have a Release file.
  • W: https://download.docker.com/linux/ubuntu/dists/jammy/InRelease: Key is stored in legacy trusted.gpg keyring (/etc/apt/trusted.gpg), see the DEPRECATION section in apt-key(8) for details.
  • W: https://mirror.docker.ru/mariadb/repo/10.5/ubuntu/dists/focal/InRelease: Key is stored in legacy trusted.gpg keyring (/etc/apt/trusted.gpg), see the DEPRECATION section in apt-key(8) for details.

  • exit status 1
  • :
  • 0: /opt/psa/admin/plib/pm/ApiCli.php:257
  • pm_ApiCli::filterResult(string 'installer', integer '1', string '', string 'ERROR:__main__:Command '['apt-get', '-qq', 'update', '--allow-releaseinfo-change']' returned non-zer...', integer '5')
  • 1: /opt/psa/admin/plib/pm/ApiCli.php:247
  • pm_ApiCli::execWithPipes(string 'installer', string ''/opt/psa/admin/bin/modules/ruby/installer' ', integer '5', array)
  • 2: /opt/psa/admin/plib/pm/ApiCli.php:106
  • pm_ApiCli::callSbin(string 'installer')
  • 3: /opt/psa/admin/plib/modules/ruby/scripts/post-install.php:4
  • ERROR: pm_Exception_ResultException: Execution installer has failed with exit code 1, stdout: , stderr: ERROR:__main__:Command '['apt-get', '-qq', 'update', '--allow-releaseinfo-change']' returned non-zero exit status 100
  • stdout:
  • stderr:E: The repository 'Index of /RUBY_0.0.2 jammy Release' does not have a Release file.
  • W: https://download.docker.com/linux/ubuntu/dists/jammy/InRelease: Key is stored in legacy trusted.gpg keyring (/etc/apt/trusted.gpg), see the DEPRECATION section in apt-key(8) for details.
  • W: https://mirror.docker.ru/mariadb/repo/10.5/ubuntu/dists/focal/InRelease: Key is stored in legacy trusted.gpg keyring (/etc/apt/trusted.gpg), see the DEPRECATION section in apt-key(8) for details.

  • exit status 1
  • (ApiCli.php:257)
And when I try to apt update something using SSH, I see the message:
E: The repository 'Index of /RUBY_0.0.2 jammy Release' does not have a Release file.
N: Updating from such a repository can't be done securely, and is therefore disabled by default.
N: See apt-secure(8) manpage for repository creation and user configuration details.
W: https://download.docker.com/linux/ubuntu/dists/jammy/InRelease: Key is stored in legacy trusted.gpg keyring (/etc/apt/trusted.gpg), see the DEPRECATION section in apt-key(8) for details.
W: https://mirror.docker.ru/mariadb/repo/10.5/ubuntu/dists/focal/InRelease: Key is stored in legacy trusted.gpg keyring (/etc/apt/trusted.gpg), see the DEPRECATION section in apt-key(8) for details.
 
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