internal error occured in auto-installer, rev.324060 BackendProtocol.cpp, line 61.

[SalvadorS]

Hello,

I have some servers with Debian 7.x with problem updating microupdates in the past. Following this post http://forum.parallels.com/showthre...te-Panel-Not-found-source-for-system-packages fixed the problem.

However with a new box with Debian 7.3 I still have the problem. I have Parallels Installer 3.15.15 (built on 2013-08-14 09:28) and when I run /usr/local/psa/admin/sbin/autoinstaller --all-versions --web-interface I have this error:

ERROR: An internal error occured in auto-installer, rev.324060 BackendProtocol.cpp, line 61.
No se han instalado todos los paquetes. (not all the packages are installed)
Contacte con el equipo de soporte técnico del producto. (contact with support)

However I am on MU #32 which I think is is the last one.

Regards

 

[abdi]

Can this help:

http://forum.parallels.com/showthre...fter-update-from-lenny-to-squeeze-with-10-4-4

 

[SalvadorS]

Thanks but the link is to Plesk 11.0 Debian 6 auto installer....

 

[IgorG]

Do you have any content in file /root/.autoinstallerrc ?
Remove or comment all lines there.

 

[IgorG]

Do you have any content in file /root/.autoinstallerrc ?
Remove or comment all lines there.

 

[SalvadorS]

Do you have any content in file /root/.autoinstallerrc ?
Remove or comment all lines there.

cat /root/.autoinstallerrc
cat: /root/.autoinstallerrc: No existe el fichero o el directorio

Not file found...

The error log file says:

ERROR: Not found source for system packages (release 7.3) in APT software sources configuration:
Package files:

 

[IgorG]

Fixed in MU#33 - http://kb.parallels.com/120221

 

[SalvadorS]

Fixed in MU#33 - http://kb.parallels.com/120221

Yes Plesk 11.5.30 Debian 7.3 updated to MU#33 without problems.