Internal error: Package with UID '' not found.

[Preocupao]

Trying to access any APS installed in Plesk i obtain this error:

Internal error: Package with UID 'fb00f4ad-620a-4052-96b7-398bd99d9d6d' not found.

The error panel.log:

[19-Dec-2014 13:17:19 Europe/Berlin] Exception: Package with UID 'fb00f4ad-620a-4052-96b7-398bd99d9d6d' not found.
file: /usr/share/aps_php/aps_php.php
line: 12519
code: 0
trace: #0 /usr/share/aps_php/aps_php.php(12519): aps_controller_registry_getpackage(Resource id #193, 'fb00f4ad-620a-4...')
#1 /usr/local/psa/admin/plib/Smb/Db/Table/Row/ApsPackage.php(68): APS_Controller_Registry->getPackage('fb00f4ad-620a-4...')
#2 /usr/local/psa/admin/plib/Smb/Db/Table/Row/ApsPackage.php(161): Smb_Db_Table_Row_ApsPackage->getRegistryPackage()
#3 /usr/local/psa/admin/plib/Smb/Db/Table/Row/ApsMeta.php(25): Smb_Db_Table_Row_ApsPackage->getInfo()
#4 /usr/local/psa/admin/plib/Db/Table/Row/WordpressInstance.php(591): Smb_Db_Table_Row_ApsMeta->getServiceDescription()
#5 /usr/local/psa/admin/plib/Db/Table/Row/WordpressInstance.php(561): Db_Table_Row_WordpressInstance->getAdminCredentials()
#6 /usr/local/psa/admin/plib/Db/Table/Row/WordpressInstance.php(238): Db_Table_Row_WordpressInstance->hasAdminCredentials()
#7 /usr/local/psa/admin/plib/Smb/View/List/Wordpress/Instances.php(75): Db_Table_Row_WordpressInstance->getDashboardUrl()
#8 /usr/local/psa/admin/plib/CommonPanel/View/List/Abstract.php(401): Smb_View_List_Wordpress_Instances->_getDataProvider()
#9 /usr/local/psa/admin/plib/CommonPanel/View/List/Abstract.php(201): CommonPanel_View_List_Abstract->_setupPaginator()
#10 /usr/local/psa/admin/plib/CommonPanel/View/List/Abstract.php(192): CommonPanel_View_List_Abstract->_setupList()
#11 /usr/local/psa/admin/plib/CommonPanel/Controller/Action/Wordpress/Trait.php(662): CommonPanel_View_List_Abstract->__construct(Object(Zend_View), Object(Zend_Controller_Request_Http), Array)
#12 /usr/local/psa/admin/plib/CommonPanel/Controller/Action/Wordpress/Trait.php(55): Admin_WordpressController->_getList(Array)
#13 /usr/local/psa/admin/externals/Zend/Controller/Action.php(516): Admin_WordpressController->listAction()
#14 /usr/local/psa/admin/externals/Zend/Controller/Dispatcher/Standard.php(295): Zend_Controller_Action->dispatch('listAction')
#15 /usr/local/psa/admin/externals/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http))
#16 /usr/local/psa/admin/plib/Application/Web.php(38): Zend_Controller_Front->dispatch(NULL)
#17 /usr/local/psa/admin/htdocs/application.php(15): Plesk\Application_Web->run()
#18 {main}

I have tried all this posts without any result:

http://kb.odin.com/en/114791
http://kb.odin.com/en/6693
http://kb.odin.com/en/112568
http://kb.odin.com/en/112733

This post change the error, but i think that is not the correct way: http://kb.odin.com/en/121114

¿Any way to reinstall/regenerate APS database and anything related with it?

Thanks

 

[UFHH01]

Hi Preocupao,

directly after the solution from the KB article 121114, you could try to run the bootstrapper repair:

/usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/bootstrapper.sh repair​

 

[Preocupao]

That post dont work.

Support from parallels fixed it.