Internal error: websrvmng failed: (Error code -1073741819)

[Sanjays99]

Hello,

While trying to access logs , we are getting the below error.

==========
Internal error: websrvmng failed: (Error code -1073741819)
Message websrvmng failed: (Error code -1073741819)
File Agent.php
Line 243
Type PleskUtilException
==========

The log files are also not getting updated

 

[Sanjays99]

Plesk installation seems corrupted , how can i repair it

 

[IgorG]

Try to repair it with autoinstaller:

ai.exe --console

 

[Sanjays99]

Still the error persist. This is the exact error received while to access the logs via plesk panel
================

Internal error: websrvmng failed: Site domain name doesn't exist (Error code 1)

Message websrvmng failed: Site domain name doesn't exist (Error code 1)
File Agent.php
Line 243
Type PleskUtilException
================

 

[IgorG]

I can only recommend to create a request to support team to do in-depth investigation to find the reason and to fix it. Please create a ticket to support at https://odin.com/hcap/support/request/ .
You may have free support, please check what kind of Plesk license you use for available support options at http://kb.odin.com/en/121580 .
If there’s no free support in your case, you can order Plesk per-incident support at http://odin.com/hcap/support/buy-support/. Support team will contact you as soon as purchase is processed, and they will do the best to resolve it.
If it is found that your problem was caused by product bug w/o available solution or workaround from Parallels, then your purchase will be re-funded.