"Internal error." when i run 'update & sync' on Service Plan

[triadltd]

Hi

I've got a service plan with around 20 Subscriptions - i need to increase the amount of mail box space allocated, so i've made the change and click 'Update & Sync' at the bottom... after around 10 seconds "Internal error." appears at the top of the screen in the red highlighted box.

I've checked the logs - and see this...

2012-07-23 11:15:19: (mod_fastcgi.c.2588) FastCGI-stderr: PHP Fatal error: Call to a member function getDisplayName() on a non-object in /usr/local/psa/admin/plib/Plan/Synchronization/Domain.php on line 124

Any ideas at all !?

Thanks

 

[AntonLS]

Please, provide info about you Plesk version and os version.

 

[triadltd]

Hi

Its running 10.4.4 Update #40 on a Linux server with Centos6 installed.

Many thanks

 

[abdi]

How much RAM / CPU power do you have on your server?

 

[SpaceRichard]

We have the same problem.
When we want update& sync our service pack we get the internal error and the changes are not done.

Plesk: 11.0.9 Update #12

 

[galip]

Same problem here with Parallels Plesk Panel v11.0.9_build110120608.16 os_RedHat el6 and can't get rid of it. Any update from plesk guys here?