IP address for hosting

[JP Kelly]

I have 4 IP addresses assigned to my panel. How can I set which IP address is used when I create a new subscription with a service plan?

 

[DaveKay]

Tools & Settings > IP Addresses. Default

 

[JP Kelly]

I am not seeing the option to set default in Tools & Settings > IP Addresses

 

[DaveKay]

Sorry, you're right - was away from computer and couldn't check!

Have you got the IPs setup as dedicated or shared?

 

[Eric Pretorious]

Have you got the IPs setup as dedicated or shared?

i.e., Tools & Settings -> Tools & Resources, IP Addresses.

 

[JP Kelly]

i.e., Tools & Settings -> Tools & Resources, IP Addresses.

Even with 0 sites assigned to that IP address I cannot make it dedicated. I get the error:
"Cannot change the type of IP address already allocated to a user. IP address 216.70.96.25 is already allocated to user(s) as shared IP address."

 

[Eric Pretorious]

Even with 0 sites assigned to that IP address I cannot make it dedicated. I get the error:
"Cannot change the type of IP address already allocated to a user. IP address 216.70.96.25 is already allocated to user(s) as shared IP address."

The list of IP addresses configured on the server can be viewed from Home -> Tools & Settings: IP addresses management. Alongside the list of IP addresses you will find the status of each IP address (shared vs. dedicated) and the number of resellers and/or sites using each address. (The number of sites using IP address 216.70.96.25 will be greater than zero.) Click on that non-zero number to see which subscriptions are currently using the address (and then change each domain individually).

HTH,

 

[JP Kelly]

The list of IP addresses configured on the server can be viewed from Home -> Tools & Settings: IP addresses management. Alongside the list of IP addresses you will find the status of each IP address (shared vs. dedicated) and the number of resellers and/or sites using each address. (The number of sites using IP address 216.70.96.25 will be greater than zero.) Click on that non-zero number to see which subscriptions are currently using the address (and then change each domain individually).

HTH,

Even when 0 subscriptions are assigned to the IP I cannot change the type to dedicated.

 

[DaveKay]

It's possible that you have a database inconsistency.

This KB may help?

http://kb.parallels.com/en/6693

 

[JP Kelly]

yeah I know I can change it directly in the database.
This has already caused enough problems with cached DNS data pointing to the wrong IP I'm going to let the dust settle.