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Is the support an obligation to application issues?

Discussion in 'SiteBuilder' started by aabrahao, May 21, 2009.

  1. aabrahao

    aabrahao Guest


    I understand the when a company sell a software it is free of bugs or issues.
    In case that the application contains issues I understand that the support is an obligation, once no one acquire a solution to have problems.
    The free support or forum must to user doubts.
    I see some posts, including mine, that takes too long to be answered or don’t have an answer.
    Is the support an obligation to issues or not?