• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Issue Issue with Plesk Update - ERROR: The Yum utility failed to install the required packages.

Studiowebex

New Pleskian
Hi Awesome Plesk members and team,
i have an issue with my Server Updates.
I get the error you see in attached file, suddenly...
is it something serious?
What can i do to resolve it?
How this might happened?
Many Thanks
 

Attachments

  • error.pdf
    42.7 KB · Views: 5
Hello,

As I see from the log, you have Plesk installed on CentOS 8, but the vendor is EOL CentOS 8 since 31.12.2021. You should either migrate installation to supported OS, or perform inplace upgrade to Almalinux.

Thanks,
 
Hi, Thanks for the replay
i really appreciate it
Pls tell me...
1. Its something dangerous for the server? or i can ignore it?
2. I am not an advanced user, how easy and safe is to do what you suggest?
Many Thanks
 
Hello,

> 1. Its something dangerous for the server? or i can ignore it?
This error doesn't affect your server operations right now.

> 2. I am not an advanced user, how easy and safe is to do what you suggest?
Usually, conversion to Almalinux is quite safe. But if you doubt, you can contact our support of find some tech people, who perform conversion for you.
 
Ok Mizar,
thanks for the help
two last quesions pls that i a curius...
1. some websites, when i press login button from plesk to enter the site, it says "retrieving username & password" but i must manually login. Whu this happened? is something i can fix?
2. In one website i receive the below error, it has to do with the website or theme? Which cache failed to reset?

Many Thanks
 

Attachments

  • error2.pdf
    35.5 KB · Views: 2
I see, pls tell me,
is a safe procedure right?
the server then must reboot or not?
Thanks
Nothing is guaranteed in our life. Problems are always possible.
Reboot will most likely be required because the kernel will be updated.
 
Nothing is guaranteed in our life. Problems are always possible.
Reboot will most likely be required because the kernel will be updated.
Yes sure I understand.
I try to do it via plesk update but i get the error
------------------
Failed to check system configuration - Yum utility finished with errors. Installation may fail.
dnf.exceptions.RepoError: Failed to download metadata for repo 'AppStream': Cannot prepare internal mirrorlist: No URLs in mirrorlist
-----------------
i hope until i update it its not dngerous for server and domains.
Thanks
 
Back
Top