• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Resolved Issues transferring DirectAdmin -> Plesk Onyx

Konfuz1oN

New Pleskian
I'm currently trying to switch from my old DirectAdmin environment to our new (test) Plesk environment. Every migration I get the error below, which results in an unsuccesful migration. Could anyone help?

Code:
Failed to copy '/home/username' from the source server 'directadmin' (x.x.x.x) to target Plesk server
Migration tools tried to perform operation in 3 attempts.
----------------------------------------------------------------------------
Attempt #1 failed with the following error:
Command execution failed on the local server with non-zero exit code.
command: su username --shell /bin/sh -c '/usr/bin/rsync -e '"'"'ssh -i /var/www/vhosts/domain.com/plesk-migrator-key -p 22 -o PasswordAuthentication=no -o StrictHostKeyChecking=no -o GSSAPIAuthentication=no'"'"' --recursive --links --times --devices --specials --chmod=Fu=rw,Fgo=r,Du=rwx,Dgo=rx --exclude='"'"'/.*'"'"' --exclude=/Maildir --exclude=/imap [email protected]:/home/username/ /var/www/vhosts/domain.com/'
exit code: 255
stdout:
stderr: Warning: Permanently added 'x.x.x.x' (ECDSA) to the list of known hosts.
Permission denied (publickey,gssapi-keyex,gssapi-with-mic,password).
rsync: connection unexpectedly closed (0 bytes received so far) [Receiver]
rsync error: unexplained error (code 255) at io.c(605) [Receiver=3.0.9]
 
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