• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Resolved Issues with Grafana / Advanced monitoring

Could this have something to do with it, the double slash "//" in the path?

stderr: /opt/psa/admin/sbin/modules//grafana/grafana-cli
 
i have the same Problem

  • The execution of post-install.php has failed with the following message:
  • [2019-10-23 19:14:42.597] ERR [extension/grafana] Execution repository has failed with exit code 1, stdout: , stderr: ERROR:root:<urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:590)>
i cant not download.
 
This was the solution that Plesk Support gave me, and I have confirmed it is working now:

plesk bin extension --install grafana

I know someone else said that the install process didnt work for them, so you might have to uninstall and then reinstall.
 
I have the same mistake. I think the root certificate has expired. But I have no idea to renew this. The Plesk certificate is fine.
 
Same problem here. I tried uninstall, reinstall, with and without Advanced Monitoring. Via browser and CLI. Nothing works.
 
Hello everybody,
here my knowledge of the topic.
The problem lies with the certificates.

openssl version -a

OPENSSLDIR: "/ usr / lib / ssl"

In this directory is but empty. The certificates you need are in / etc / ssl / certs. He can not download the files because he has a certificate problem. Unfortunately, I'm desperate just how I can reinstall the certificates in the directory.
 
I have the solution.

Rename the folder:
/usr/lib/ssl/ to /usr/lib/ssl_old

Code:
mv /usr/lib/ssl/ /usr/lib/ssl_old


Creating a new ssl folder:

Code:
mkdir /usr/lib/ssl/

Now everything is copied from the folder /usr/lib/ssl_old up to the broken symlink / folder to /usr/lib/ssl/:

Code:
 cp -r /usr/lib/ssl_old/misc /usr/lib/ssl/

if necessary, there is more to copy, depending on the content, the symlinks are created in the next step.

Now you can create symlinks:


Code:
cd/usr/lib/ssl/
ln -s /etc/ssl/certs certs
ln -s /etc/ssl/private private
ln -s /etc/ssl/openssl.cnf openssl.cnf

all fine =)
 
This thread is resolved, but I hope it is not the solution for the problem. Will there be an update to this in Plesk?
 
I have the solution.

Rename the folder:
/usr/lib/ssl/ to /usr/lib/ssl_old

Code:
mv /usr/lib/ssl/ /usr/lib/ssl_old


Creating a new ssl folder:

Code:
mkdir /usr/lib/ssl/

Now everything is copied from the folder /usr/lib/ssl_old up to the broken symlink / folder to /usr/lib/ssl/:

Code:
 cp -r /usr/lib/ssl_old/misc /usr/lib/ssl/

if necessary, there is more to copy, depending on the content, the symlinks are created in the next step.

Now you can create symlinks:


Code:
cd/usr/lib/ssl/
ln -s /etc/ssl/certs certs
ln -s /etc/ssl/private private
ln -s /etc/ssl/openssl.cnf openssl.cnf

all fine =)

It's bad idea to do such kind of manual repair, it's advised to remove customisation and reinstall the system packages:
Code:
# mv /usr/lib/ssl /root/ssl.saved
# apt-get install --reinstall openssl ca-certificates

and for validation you can run:
Code:
# python2 -c 'import urllib2 ; print urllib2.urlopen("https://packages.grafana.com/gpg.key").read()'
 
On a fresh Ubuntu 18.04.4 LTS‬ with Obsidian I can't get Grafana to work.
Getting error 403 when accessing /modules/grafana/service/
And 404 in every tab of /modules/monitoring/index.php/index/main
Reinstalling Grafana or Advanced Monitoring, through Plesk or CLI doesn't help.
plesk.log is empty

edit: the issue is gone, perhaps thanks to 18.0.27 plesk update
 
Last edited:
Back
Top