Issue Issues with Plesk REST API since 18.0.69

[crazyanonace]

Server operating system version

Debian 12

Plesk version and microupdate number

18.0.69 #3

Hello,

I'm experiencing issues with the Plesk REST API since updating my server to version 18.0.69. All API calls return the following error:



Additionally, the "Remote API (REST)" section has disappeared from Tools & Settings:



I’m surprised that such a significant change isn’t mentioned in the changelog.

Can anyone help?

 

[Sofiia Kulish]

Hello,
It's needed to update rest-api extension to the latest version.

 

[crazyanonace]

Where can I do that?

 

[Sofiia Kulish]

Your server might use the custom extension catalog with outdated plesk extensions versions.

Check the configuration parameter in the file /usr/local/psa/admin/conf/panel.ini
[extensions]
catalog.url

In case it's present in the configuration file, comment it, update the extension using
plesk bin extension -g rest-api
and uncomment the custom catalog URL back.

 

[crazyanonace]

I'm getting this error :

plesk bin extension -g rest-api
'rest-api' neither a valid package name or a path

exit status 1

 

[Sofiia Kulish]

In case the custom catalog is used I suggest to update not only 1 extension, but all extensions using
plesk daily -f UpgradeExtensions
with commented custom catalog url.

 

[crazyanonace]

I don't have the panel.ini file in /usr/local/psa/admin/conf/ so I used the Panel.ini editor extension and its showing the panel.ini sample without anything added. No [extensions] section is present.


"plesk daily -f UpgradeExtensions" did not returned anything unfortunately

 

[Sofiia Kulish]

To debug your issue, configure logging on your server. Add in "panel.ini editor" extension rows
[log]
priority = "7"
Save and run "plesk daily -f UpgradeExtensions". Provide the command's response that I could determine the issue.

 

[crazyanonace]

Done, it returned me this :

plesk daily -f UpgradeExtensions
[2025-05-09 14:36:27.065] 2188485:681e04db0f85a INFO [panel] Starting: Daily Maintenance
[2025-05-09 14:36:27.065] 2188485:681e04db0f85a INFO [panel] == Task run UpgradeExtensions: '/opt/psa/admin/bin/php' '/opt/psa/admin/plib/DailyMaintainance/task-script.php' 'UpgradeExtensions' '--period=daily'
[2025-05-09 14:36:27.291] 2188487:681e04db46a5d INFO [panel] == Begin Upgrade of Extensions
[2025-05-09 14:36:27.303] 2188487:681e04db46a5d INFO [panel] Retrieving Extensions Catalog feed: https://ext.plesk.com/api/v4/packages?platform=unix&with-hidden&with-unstable
[2025-05-09 14:36:27.602] 2188487:681e04db46a5d INFO [panel] == End Upgrade of Extensions
[2025-05-09 14:36:27.617] 2188485:681e04db0f85a INFO [panel] == Task finish UpgradeExtensions
[2025-05-09 14:36:27.617] 2188485:681e04db0f85a INFO [panel] Finish: Daily Maintenance

 

[Sofiia Kulish]

Try to follow in browser /modules/catalog/index.php/updates
Check if "Auto-update" is enabled. If it's disabled, enable it, click "Check Now" button, check all extensions and click "Update" button.

If it was disabled after enabling, run one more time
plesk daily -f UpgradeExtensions

 

[crazyanonace]

Everything is up to date


And plesk daily -f UpgradeExtensions is returning the same

 

[Sofiia Kulish]

I would suggest opening a ticket with Plesk support for an investigation of the issue on your server. To sign-in to support and open a ticket go to https://support.plesk.com.
If you got your license from a reseller, your reseller should provide support for you. If the reseller does not provide support, here is an alternative to get support directly from Plesk: https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk